Airtel Nigeria Jobs: Business Excellence : Black Belt
April 22, 2011 | Posted by admin | 1,174 views
Business Excellence : Black Belt
Job Code 1001
JOB PURPOSE
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Manages process and improvement initiatives by using Six Sigma tools and techniques, assigns project team tasks and uses the stages of Six Sigma or DMAIC to complete process improvement projects. Additionally, they apply Lean Manufacturing principles to remove process steps that provide no value to the customer and reduce waste.
KEY ACCOUNTABILITIES
Expected End Results (“WHAT”)
(List the expected end results that must be achieved in order to fulfill the job purpose)
Supporting Activities (“HOW”) (What are the key activities undertaken to achieve the desired end results?
Process
Process and Policy Design and Reengineering, Designing SOPs and Check sheets, monitors and reports process kpi performance
Improvement projects
Identifies and Drive Project for assigned function both – Business and Customer Impacting and revenue/cost impacting and Mentoring Project Teams, using lean and six sigma tools
Audits
Conduct Audits and facilitate audits to drive process compliance
Knowledge management
Best Practice evaluation and recommendation for National replications.
CSMM
Facilitate cascading of CSMM and improvement actions in his function
SKILLS & KNOWLEDGE
Educational Qualifications & Functional / Technical Skills
§ Bachelor or Masters in Technology, Six sigma certification (Lean or GB)
Relevant Experience (Type of experience and minimum number of years)
· 04 –05 years of experience in Process Reengineering, Handling Projects with at least 2 years experience in training.
Other requirements (Behavioural etc.)
· Perseverance
· Commercial acumen
· Planning and coordination
· Decision making
· Relationship management
· Analysis skills
· Negotiation and influencing skills
· Team management
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