Established in 2009, UNOPS Ethiopia Office has been providing services to various partners, including the government of Ethiopia, UN agencies such as WHO, UNHCR and WFP, and other international organizations. In 2014, the UNOPS Executive Director decided to establish the UNOPS Ethiopia Operational Hub (ETOH), which manages and coordinates the UNOPS activities in Ethiopia, Sudan and Djibouti.
UNOPS ETOH activities range from tailor-made administration, operations, human resources and logistics support for implementation of development and humanitarian projects; infrastructure and procurement management services; and advisory services to partners to facilitate effective procurement, supply and financial management.
The internship is learning and working opportunity that targets fresh gardautes. The intern will assist the ICT Officer to efficiently and effectively manage ICT and support to the Ethiopia operational hub (ETOH). The intern will be exposed to practical learning and working experiences that foster development of his /her path. The Intern will work full time and follow the same working hours as UNOPS employees.
Functional Responsibilities
Summary of Key Functions:
- ICT management and administration
- Network administration and application management
- Support to knowledge building and knowledge sharing
1.Ensures efficient and effective ICT management and administration, focusing on achievement of the following results:.
- Participate in the maintenance of inventory of all computer, telecommunication equipment, I/O devices and software existent in the office ensuring compliance with registration and upgrades.
- Effective functioning (installation, operation and maintenance) of all UNOPS hardware equipment and acquisition of hardware supplies.
- Performance of specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and routine repairs.
- Installation of commercial and in-house developed software and related upgrades, anti-virus programs on a timely basis
- Performance of minor repairs on hardware equipment, as required;
- Involve in preventive maintenance of ICT Equipment regularly.
- Advice on project implementation on all activities involving ICT;
2.Ensures efficient network administration and application management services focusing on achievement of the following results:
- Maintenance of the Local Area Network (LAN) and Wide Area Network (WAN) systems to ensure that Network Operating Systems support databases, documents, resources and data files;
- Involve in the Installation, upgrading and maintenance of LAN/WAN systems, including applications used in the system;
- Management and maintenance of equipment and applications associated with electronic mail system;
- Monitoring of the network connection on a daily basis to ensure a stable and responsive network environment.
- Trouble-shooting and monitoring of network problems.
- Ensure that the UNOPS desktop and network resources are protected from malicious virus attacks and work closely with ICT Officer to deploy countermeasures in the event of the attacks.
- Response to user needs and questions regarding network access.
- Take a regular backup of the servers and restoration as per the established back up procedure.
- Support HoSS, IT Officer and Operations Team with preparation and roll out of the office business continuity management and disaster recovery plan.
- Involve in the maintenance of video conference applications and PABX operations.
- Participate in testing and installation of telecommunications hardware.
- Support to the maintenance of the Regional Office website, Intranet and related websites.
- Support the maintenance of application systems.
- Provides support to knowledge building and knowledge sharing, focusing on achievement of the following results:
- Staff training and support on hardware familiarization and maintenance; software applications, file management/maintenance and LAN/WAN systems;
- Developing and coordinating the production of Technical Instruction Document for Training in Basic Computer Studies and training staff.
- Advice to management, clients and colleagues on subject matter expertise.
- Perform other duties as assigned by ICT Officer.
Education/Experience/Language requirements
A. Education
- Bachelor Degree in information sciences or computer sciences is required. Masters Degree in the fields is an advantage.
- MCSE, MCITP, A+, CCNA or Equivalent is added advantage.
B. Work Experience Applicants are not required to have professional work experience.
Applicants should have graduated from the above stated fields within three (3) years prior to the applications date of the internship
- C. language requirements
-
Fluency in written and oral English and local language is required.
APPLY NOW
Closing date: 26 Aug 2018