Jumia is Africa’s leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.
Jumia Services is the Logistics Marketplace company of Jumia. The mission of Jumia Services is to create a connected and integrated network of service providers, which addresses in the best cost/quality ratio the needs of millions of sellers and customers of Jumia. Our vision is to simplify and expand the accessibility to e-commerce products and services in a convenient and trustworthy way to our customers with focus on technology, community management of logistics marketplace and managing operational quality.
Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in.
We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey.
Main Responsibilities
- Scheduling deliveries with our customers
- Following-up on vendor drop-off and customer pick-up
- Updating the orders on system
- Solving vendor drop-off and customer pick-up problems
- Insuring highest quality during QC process.
Required Skills & Qualifications
- Customer service background appreciated.
- Customer and vendor focused person.
- Ability to handle heavy work-load.
- Good organization skills.
- Attention to details
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African ecommerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
You will belong to an international talented team, evolving in a fast-paced environment. Our people are inspiring, ready to take challenge, and will support you in working on an international scale impacting tens of millions of revenue and users. Our commitment to our teams is to turn everyone into the finest in their area by providing constant support.
We will offer you a second home where you will find opportunity for growth and career development. Benefit list includes (but is not limited to) health insurance, parental bonus, snacks, fruits and bonuses based on your excellent results.
We are passionate about what we do, and we have fun while doing it. And above all, we believe that nothing is impossible.
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