GBLCAREERS

Responsibilities;
Answer calls and respond to emails.
Handle customer inquiries both telephone and by email.
Research required information using available resources.
Manage and resolve customer complaints.
Provide customers with product and service information.
Enter new customer information into system.
Update existing customer information.
Process orders, forms and applications.
Identify and escalate priority issues.
Route calls to appropriate resource.
Follow up customer calls where necessary.
Document all call information according to standard operating procedures.

How to Apply:

Interested applicants are to forward their application with subject:  CALL CENTER AGENT to ([email protected] )

Deadline: not stated