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Safaricom is a leading communications company in Kenya with the widest and strongest coverage. The home of the famous Mobile Money service-

Job Title Demand Manager

Location Nairobi,KE

Organization Name CEO Office

Department Description
We are pleased to announce the following vacancy in the Project Management Office within the CEO Office. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Brief Description
Reporting to the Senior Manager-Programs – The primary role and responsibility of the Demand Manager within the PMO Team is to Manage intake of all projects and programs into the funnel for the different business domains and ensuring there is capacity to deliver the prioritized programs /projects through resource management.

Detailed Description
· Determine project goals and/or product or service deliverables to meet stakeholder expectations.

· Lead project prioritization sessions every quarter between business and delivery teams to ensure balance of delivery and capacity utilization

· Manage the PMO Front door process and receive and respond to all demand requests from Business Units within agreed timelines.

· Work with the technology teams to determine and implement suitable enterprise tools required to ensure automation of demand and resource management processes.

· Ensure the right documentation is submitted. Concept notes, User Requirements and Business Cases

· Send demand and release status reports to all stakeholders

· Maintain an Up to Date – Funnel outlay per Business Unit / Domain

· Together with the technology teams, facilitate the determination of key resource requirements to support planning and decision-making

· Document lessons learnt from prioritization exercise in order to optimize the process

· Develop a release management framework that includes development of formal and comprehensive project delivery plans in order to have release calendars that take into account the different systems and applications in the company.

· Document lessons learnt for deployments and releases in order to refine and optimize the process.

· Develop the resource management plans that include utilization and capacity available to support projects in the demand pipeline.

· To initiate, participate and contribute (at a high level) to any ongoing business activity which will impact the projects demand pipeline.

· Coordinate and facilitate Gate meetings with EXCO

Job Requirements

· 3+ years of IT/PM experience

· Project management expertise: Certified in PMP or PRINCE 2

· Familiarity with advanced MS Excel and similar automation tools is desirable

· Ability to speak to non-technical business professionals and managers in non-technical speak to explain complex technical issues in order to build support and ownership for technology solutions

· Understanding of project dependencies and risk mitigation in multi-discipline projects

· Mitigates team conflict and communication problems.

Additional Details

How To Apply
If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume.

End Date 27-Jul-2017
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