Current Job Vacancies At Virtual Terminal Network-Nigeria

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Virtual Terminal Network-Nigeria

Below: are lists of all jobs available at the moment, CLICK on desired position for job details and to apply accordingly.

List All Jobs – virtualterminalnetwork.com

We are interested in hiring the smartest people to join our growing team.
Chief Operating Officer- COO This position is open
Customer Service Assistant -This position is open
Junior Accountant – This position is open
Administrative Secretary – This position is open
Job Title : Chief Operating Officer- COO This position is open
Requisition Number : 0013
Work Location :Bodija, Ibadan
Description :
 
Location: Bodija, Ibadan, Oyo-State
 
Reporting to the CEO, the Chief Operating Officer (COO) will have overall strategic and operational responsibility for all VTN mobile payment services 
The COO will be responsible for  increasing  operations and tapping emerging markets and opportunities with banks, Telco’s, remittance partners, agents, super agents and subscribers
 
 
 
Job Description COO:
 
The Chief Operating Officer (COO) is responsible for leading and managing a comprehensive array of services and programs. The COO supports the work of the company’s chief executive officer focusing on the establishment and optimization of day-to-day operations in the company. 
 
 
 
Responsibilities of the COO:
 
1. Advise the management team on key planning issues and make recommendations on important business decisions.
2. Strategic planning and resource allocation
3. Establish operational processes/ process improvement
4. Ensure quality control of all company output as pertains to customer acquisition and delivery of services
5. Ensure all department heads are fully informed of operational objectives
6. Set operational and / or performance goals for each department which are aggressive, achievable and tied to long-term goals
7. Establish and monitor performance reporting systems
8. Monitor department performance against performance goals to ensure that
progress is being made
9-.Conduct regular meetings with department heads to ensure that priorities are
clear and coordination is good.
10.Ensure activities comply with organizational requirements for quality
management, legal stipulations, and general duty of care.
11.Facilitate resolution of issues between departments.
12.Take charge in high-priority crisis.
 
Personal characteristics: 
 
-Self starter
-Ability to lead, take charge, plan and manage change
– Passion, willingness to become immersed in work
-Strong organizational skills
 -Strong time management skills
– Strong negotiation skills
 -The ability to set priorities
– Good communication skills
 -Passion, integrity, positive attitude, mission-driven, and self-directed
-Proposal writing
-Strong knowledge of MS Office tools such as Excel, PowerPoint and Microsoft Office
 
Educational background:
 
Minimum BS/BA degree with at least 5 years of experience and verifiable track record rolling out products and services to the masses in Nigeria
Apply
Job Title : Customer Service Assistant -This position is open
Requisition Number : 0023
Work Location :Bodija, Ibadan
Description :
Customer Service Assistant
 
Location: Bodija, Ibadan
 
A customer service assistant is the primary point of contact between VCASH and its existing or potential subscribers. If customers want to register, fund account, withdraw, find information or get advice, or make a complaint, they will talk to VCASH customer service assistant. 
 
Customer service assistants may work with customers by phone, email, online chat, and social media or in person.
 
 
Provide Help
Subscribers looking to do business with us often want to compare alternatives before parting with their money. This is the sort of help that a customer service assistant provides. You need to know the qualities and benefits of all products you are responsible for, as a telephone or email requesting information can turn into a sales opportunity. A customer service assistant may also be called upon to provide practical help, such as advising a customer on how to register, fund account or integrate their web site
 
Resolve Complaints
A key part of a customer service assistant’s job and possibly the most important responsibility is handling complaints. As the public face of the company, the customer service assistant must listen to a subscriber’s problem and deal with it efficiently, calmly and politely. 
 
Escalate Inquiries
Sometimes it is necessary to hand an issue to someone more senior to deal with. The problem may be too serious for the customer service assistant to take responsibility for, or resolving it may involve more money than she is authorized to spend. It is important to know when it is appropriate to escalate an inquiry in this way and when the assistant should handle it herself.
 
Create Reports
Most businesses have a rigorous monitoring and evaluation system for their customer service departments. A customer service assistant is usually responsible for measuring and reporting her own activities. For example, she may record on a weekly basis the number of calls she received, the number of issues she resolved and the number she referred to a higher-level manager.
 
 
Skill Set 
 
 
•Excellent communicator (written and verbal)
•Excellent client facing skills
•Attention to detail
•Good understanding of e-payment and mobile payment opportunities
•Ability to work well under pressure
 
.Strong Microsoft office skills (Excel, PowerPoint)
 
.Strong Social media skills
 
 
Personal characteristics required:
-Must be willing to learn
 -Must be proactive
-Ability to lead, plan and manage processes
– Passion, or the willingness to become immersed in work
– Initiative
 -Strong organizational skills
 -Strong time management skills
– Strong negotiation skills
 -The ability to set priorities
– Good communication skills
-Understand that every communication with a subscriber has the potential to be posted online and so should take measures to be professional at all time
 
Qualifications:
 
-Minimum Bachelors degree from an accredited university
-Previous customer service, care or support experience and ability to demonstrate same
Apply
Job Title : Junior Accountant – This position is open
Requisition Number : 0024
Work Location :Bodija, Ibadan
Description :
Immediate Job opening: Junior Accountant Bodija, Ibadan

Junior Accountant job descriptionResponsibilities

-Reconcile transactions with Banks and our platform
-Reconcile transactions with customers, agents and other partners
-Post and process journal entries to ensure all business transactions are recorded
-Update accounts receivable and issue invoices
-Update accounts payable and perform reconciliations
-Assist in the processing of balance sheets, income statements and other financial statements according to legal and company accounting and financial guidelines
-Assist with reviewing of expenses, payroll records etc. as assigned
-Update financial data in databases to ensure that information will be accurate and immediately available when needed
-Prepare and submit weekly/monthly reports
Assist with other accounting projects

Requirements

-Familiarity with mobile payment or  banking services
-Must be internet savvy and comfortable dealing with complex electronic transactions
-Proven experience as a junior accountant
-Excellent organizing abilities
-Great attention to detail
-Good with numbers and figures and an analytical acumen
-Good understanding of accounting and financial reporting principles and practices
-Excellent knowledge of MS Office, Excel and accounting software such as QuickBooks
-Relevant Professional Qualifications
-BSc/BA in accounting, finance or relevant field
-General Math Skills, Accounting, Deadline-Oriented, Reporting Skills, Attention to Detail, Confidentiality, Coordination, Thoroughness, Quality Focus, Objectivity

To apply for this position, please click below  to upload your CV and apply online
Apply
Job Title : Administrative Secretary – This position is open
Requisition Number : 0055
Work Location :Bodija, Ibadan
Description :
Administrative Secretary: 
 
Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
 
 
Tasks
 
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
 
Arrange conferences, meetings, and travel reservations for office personnel.
 
Complete forms in accordance with company procedures.
 
Compose, type, and distribute meeting notes, routine correspondence, and reports.
 
Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
 
Locate and attach appropriate files to incoming correspondence requiring replies.
 
Mail newsletters, promotional material, and other information.
 
Maintain scheduling and event calendars.
Make copies of correspondence and other printed material.
 
Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters.
 
Schedule and confirm appointments for clients, customers, or supervisors.
Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
 
Take dictation in shorthand or by machine, and transcribe information.
 
Collect and disburse funds from cash accounts, and keep records of collections and disbursements.
Conduct searches to find needed information, using such sources as the Internet.
 
Coordinate conferences and meetings.
Establish work procedures and schedules, and keep track of the daily work of clerical staff.
 
Learn to operate new office technologies as they are developed and implemented.
 
Manage projects, and contribute to committee and team work.
 
Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.
 
Order and dispense supplies.
Prepare and mail checks.
 
Provide services to customers, such as order placement and account information.
 
Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Supervise other clerical staff, and provide training and orientation to new staff.
 
Operate office equipment such as  copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
 
Qualifications:
 
HND /Bachelors degree or equivalent and five years of clerical/secretarial experience.