Damco Logistics Nigeria is looking for an experienced and commercially savvy colleague to take the position of Key Account Manager to spearhead our expansion in the country.
The job will be an exciting opportunity to innovate & drive a sound commercial strategy and management of same to achieve success in a combination of developed and emerging markets. Strong emphasis is put on emerging Supply Chain Management opportunities and the candidate should have experience from selling and implementing SCM.
The Key Account Manager reports to the Area Chief Commercial Officer in Lagos, and will be a part of the Country leadership team
We Offer
An impactful role in the growth based strategy for the Country with a pipeline that covers a full range of logistics services and the package to match your experience.
Key Responsibilities
Directly manage a portfolio of Key Accounts
• Act as the single and main contact in country for all accounts assigned to the portfolio, in respect to commercial activities
• Build and maintain relationships with as many key contacts/decision makers as possible inside customers organization and enhance a long-lasting business partnerships
• Include key DAMCO personnel into the relationship to ensure that relationships run as deep as possible into both organizations
• Understand and translate the local needs of the Customers and share and engage with other IMEA TEAM KAM’s as well as other KAMs across our organization
• Promote IMEA throughout the KAM global organization
• Ensure engagement between IMEA and Global organization
• Act as the liaison between the customer and the DAMCO organization
• Be the “voice” of the customer identifying issues and addressing them throughout the organization in a proactive manner.
• Must understand CRM and SMART reporting and ensure that they use these tools in accordance to company guidelines
• Must personally update all information into the CRM as required by the company
• Constantly update their own skills and knowledge within the assigned Vertical
• KAM’s will work closely with Project Managers to ensure we are tackling the account from all angles
Who we are looking for
Strong Experience of more than 5 years in the Logistics Industry
Strong analysis and judgment skills
Ability to work as individual but also as a TEAM Player
Very strong Customer facing and presentation skills
Must speak and write the native language at a high level
Must speak and write English at a high level
Speaking any third language is considered a benefit
Must be outgoing and easily able to build relationships at all levels
Must have a proven track record in sales
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