Fresh Graduate Front Desk Teller At Workforce Management Centre (WFMC)-Lagos

Workforce Management Centre – Our client, a reputable financial institution, is recruiting to fill the position of:

Job Title: Front Desk Teller

Location: Lagos

Role Summary

• Ensure the efficient day-to-day business operations in the branch by providing cash withdrawal/deposit services to customers within authorized limits.

Job Responsibilities

• Warmly receive customers’ requests / inquiries in a friendly, professional and courteous manner
• Assist customers and resolve complaints by directing them to appropriate desks or supervisor
• Receive, count and confirm customers cash deposits
• Pay cash correctly in exchange for properly certified or verified customer withdrawal instruments
• Post all house cheque deposits timely
• Receive and post all confirmed transactions customer account with proper value dating
• Process Western Union Money Transfer payments
• Remit Customs Duty payments received and issue receipts
• Issue Managers Cheques as approved by Supervisor
• Process Form M processing as requested by customer and approved by Supervisor
• Process and post all Branch’s collections (received on behalf of utilities, corporation, government, parastatals and other customers) and post on  virtual platforms e.g., VPay,  Interswitch, Remitta, Paydirect
• Take service charges as authorized
• Maintain accurate teller register and other records for easy access of information
• Sale of Bank Products
• Ensure error and fraud free transactions
• Monitor and ensure proper use of assigned work tools
• Prepare and submit daily, weekly and monthly reports as required
• Handle any other task or activity that may be assigned by the Supervisor