We’re a leading international bank, with more than a 150-year history in some of the world’s most dynamic markets.
We bank the people and companies driving investment, trade and the creation of wealth across Asia, Africa and the Middle East.
With 1,600 branches and offices in 70 countries, we offer exciting and challenging international career opportunities.
Job description
* Meet clients when required (ie once a month)
* Acquire and activate new clients referred from ETB clients directly to Business Clients RM/Team
* Maintain integrity of clients’ credit portfolio through monitoring, early action and remediation actions
Key Roles and Responsibilities
* Relationship deepening by proactively reaching out to & engaging with high value Business Clients & “Hidden larger Businesses” as per the mandated protocols
* Acquiring from ETB client referrals (MGM)
* On boarding clients on Business working capital (BWC) proposition.
* Supporting the client on any client-initiated needs
* Delivering on transactions, service requests, Mobile/Web training
* Updating CDD/ AML
* Managing Client’s credit situation
Key Relationships
Internal
* BC Specialist
* KYC/CDD unit
* Credit operations
External
* Clients of Business Banking Team
Skill requirements
Product broadening
* Understanding of businesses and financials
* Enhanced multi-product BC knowledge
* Market and competition knowledge
Client engagement
* Presentation and soft skills tailored to engaging business owners
* Internal stakeholder engagement skills
* Closing deals
* Ability to drive and manage client interaction
* Communication and presentation skills
* Negotiation and objection handling
* Client training on digital solutions
Journey completion
* Discipline and time management to handle a client portfolio
* Ability to solve problems and close issues without handing over
* Strong analytical ability
* Understanding of BC KYC/CDD principles
KYC/AML Clause
Ensure you remain alert to the risk of money laundering and assist in the bank’s efforts in combating it by adhering to the key principles in relation to:-
Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers
CONTRIBUTES TO * Revenues, Asset and Liabilities of BC business at country and regional level.
* Image and reputation of department and the Bank.
Qualifications and Skills
* Good first degree or requisite technical skills gained through professional associations and practical experience (3-5 years’ experience)
* Good working knowledge of banking products
Diversity and Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.