First Group Nigeria is currently recruiting for the position of CA tools engineer
Job description
- Assist in developing and maintaining tool infrastructure including ITSM, ITOM and Workplace enablement toolset.
Hands-on responsibility over the monitoring & control system of infrastructure and applications including CA ITSM suite, CA Spectrum Console and other monitoring tools, scripts, MS SCCM & SCOM, etc.
- Responsible for the ongoing activities of the monitoring & control tools: installations, upgrades and maintenance, troubleshooting, technical escalation and relevant vendors relationship.
- Responsible to configure the M&C tools including ongoing inspections and constant improvements.
- Develop scripts, reports and other solutions for monitoring
- Reduce false alarms and support alert analysis.
Provides 7×24 support on a rotating schedule.
Desired Skills and Experience
- First degree or equivalent in a relevant discipline.
- Familiar with CA ITSM toolset to implement, design and consulting.
- Familiar with at least one or more of VMware/Cisco/Microsoft/Redhat/IBM/Oracle toolset or Open Source IT Operation (ITOM) tool suite to monitor performance, capacity and health check such as Puppet, Nagios, Zabbix.
- ITILv3 certification is preferred.
- Shell, JavaScripts, Python skills are preferred.
- Minimum of three (3) years relevant work experience.
- Candidate with five (5) years relevant experience will be considered Subject Matter Experts or team lead.
Bank working background is advantage
APPLY NOW