Obeezi.com is a fast growing Nigerian one-stop online shopping mall founded with vision to empower people worldwide in buying and selling online. The need for expansion in our Company has created opportunities to recruit competent hands to the company.
We are recruiting to fill the position of:
Job Title: Telesales/Online Customer Service Operative
Location: Lagos
Job Description:
As a Telesales/Customer Service Agent, you will put customers at the centre of your day, helping our customers with a range of products.
Basically also to build repeat sales through strong customer relationships by focusing on customers’ wants and needs, rather than using high-pressure sales techniques.
Primary Responsibilities:
Advising existing or prospective customers by answering incoming calls, converting inquiries into sales and making outbound calls.
Processing customer orders and up-selling products based on identified customer needs.
Following up on customer’s order and ensuring is been shipped and delivered in time.
Ensuring our courier partner deliver item in time and remit us success delivery payment
Maintaining quality service by following organization standards.
Being the first point of contact for customers
Identifying how we can best help customers in solving problems
Job Requirements
Required Experience: 0-1 year(s)
Desired Courses: Not Specified
Special Skills & Key Behavioural Competences:
Charismatic
Patient
Attentive to details
Analytically Minded
Dependability
Computer Skills – MS office packages
Fast and accurate in typing (at least 39 words per minute)
Dynamic and enthusiastic person with good written and verbal communication skills
Persuasion and Influencing skills, strong negotiating skills
Good work organization, time management skills and ability to work under pressure
Ability to work as part of a team
Self-motivated, delivers quality work and is proactive
Result driven as this is a high-performance, output environment
Ability to work to targets
Ability to self-manage and self-motivate- must be a self-starter
Candidate must be living around Lagos mainland, Locations around Yaba or Surulere will be an added advantage.
Job Requirements:
Min. Qualification: Bachelor’s degree in any Social Science related Course
Min. Years of Experience: 0 – 2 years
Required Age:
Not more than 28 years
Application Closing Date:
11th August, 2015
How to Apply:
Interested and qualified candidates should send their CV’s
to [email protected]