Coollink is the leading provider of the fastest Internet in Nigeria. Incorporated in 2001, Coollink limited ( an AIM Group Company) is a Nigerian Systems Integrator with its head-office located in Lagos and a nation-wide presence: Abuja, Port Harcourt, Kano.
Over the years, we have ensured the highest levels of customer responsiveness and service quality, a trait which has earned us long-standing relationships with our customers and made us the most reliable ISP in Nigeria. We offer solutions to provide customers with value-added services and support, enabling them to focus on their business instead of their network and internet connection.
Coollink provides offers in the areas of broadband Internet, fixed and wireless network, fiber optic and Vsat connections for both business and residential customers. We also provide e-mail solutions, VPN and data recovery center for business customers. The company’s own network provides most of the Nigerian territory with high performance network via fibre optic cable and Vsat.
To fulfill our need for innovation, in 2009, Coollink was the first ISP in Africa to invest in Ka band satellite Internet technologies which reduced the cost of broadband Internet, making it available for most Nigerians.
The key to the company’s success are the skilled and dynamic employees who dedicate themselves to the customers and the company with energy and passion. As a responsible employer Coollink endeavours to provide the best conditions of employment for its staff.
Job description
General responsibilities:
• Will be responsible for identifying business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Responsible for Achieving sales targets
• Carry out needs analysis and recommendation of the right solution based on individual needs
• Ensure prompt and timely after sales follow-up is carried out.
• Establish and maintain relationships with key customers
• Ensure prompt follow up on all customer complaint.
• Ensure and maintain high quality standards by ensuring all Customer complaints are attended to promptly and with high levels of urgency.
• Seek regular informal feedback from customers
• Build and maintain a cordial and productive working relationship with the Support and Customer Care Department
• Updating the Daily and Weekly Prospect Reports
• Maintains professional and technical knowledge by attending trade exhibitions, conferences, meetings and educational workshops; benchmarking state-of-the-art practices; participating in professional societies.
Qualification and Experience:
• Minimum of a B.Sc. from a good University
• Minimum of 3 years’ work experience in Sales in an ISP company
• Good working knowledge of Microsoft Office suite.
Location: Port Harcourt and Lagos.
Salary: Attractive
Subject should read: Ref:CLL/07001A
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