Job description
PRIMARY OBJECTIVE
To deliver efficient customer service and to create a warm and welcoming atmosphere for all guests.
PRINCIPAL ACCOUNTABILITIES AND RESPONSIBILITIES
Processed guests check ins and outs
Assisted guests in storing valuables in secure deposit boxes
Deal with guest requests to ensure a comfortable and pleasant stay
Assist in dealing with guest complaints in an effective and courteous manner
PERSON SPECIFICATIONS
Good customer service experience
Good experience in hospitality
Excellent written and spoken communication skills
Ability to use computerized technology
Friendly and professional telephone manner.
OND minimum high school diploma generally required
knowledge of administrative and clerical procedures
2 years cognate experience will be an added advantage
Ability to project positive image of Arik Air while greeting visitors.
Verbal and written communication skills
professional personal presentation
information management
organizing and planning
attention to detail
Initiative
Reliability
stress tolerance
WORKING RELATIONSHIPS
To interact with the Operations supervisor and other support staff.
Email to:
[email protected]
