Shapeyou Company, birthed in 2014 is Nigeria’s No 1 online store providing Authentic Waist Cinching and body sculpting garments to ladies worldwide.
At Shapeyou, we believe in the overall beauty and confidence of the modern day woman.
The Shapeyou team serve a retail customer base that continues to grow rapidly and our range of services ensure high levels of convenience and customer satisfaction with the retail. Our affordable price guarantee, order delivery-tracking, dedicated customer service support, to mention a few constitute part of our core values and it is part of the reasons we have gained popularity in the Nigerian e-commerce market.
Primary responsibilities.
- Attracts potential customers by answering product and service questions, suggesting information about other products and services.
- Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
Job Requirements
Required Experience: 1-3 year(s)
Requirements
- A good bachelor’s degree from a reputable institution.
- Must have a minimum of 3 year’s Experience
- Must possess a good command of English
- Good communication and interpersonal skills
- Good Reporting Skills.
- Attention to Detail
- Deadline-oriented
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