Vodacom Nigeria, an operator in the telecommunication company is currently recruiting for the position of
Job Title: Account Manager (Ref: AM)
Department: Business Development
Reporting to: EHOD; Business Development
Job type: Full-time
Employment type: Permanent
Location: Lagos, Benin, Kano and Abuja
Closing date: 31st March 2015
Key roles
•Responsible for sales/sales management: attracting new businesses while managing the growth of existing clients.
•Develop and maintain positive relationships whit clients for future opportunities.
•Shall promote and maintain the strength of Vodacom’s image and quality at all time.
The job holder must have Bachelor a Degree or HND in Electronic/Electronics, Telecommunications Engineering or Business related with a minimum of Second Class Upper/Upper Credit. The candidate must possess 5 years’ Sales experience in Telecommunications or ICT environment.
Key Accountabilities
•Identify sales prospects
•Prospects aggressively and develops new customers through networking, referrals, company lead generation and cold calling and follows up appropriately to obtain appointments.
•Identify new business and ways to increase revenue share of within existing accounts.
•Monitor account performance and ensure that the set targets are met.
•Maximize customer satisfaction by developing and maintaining excellent relationships and effective communication channels.
•Manage the customer relationship for assigned accounts and develop revenue stream
•Be both proactive and reactive to the customer’s needs and actively manage/monitor their performance (conduct and facilitate regular client visits.)
•Monitor account performance and ensure that the set targets are met.
•Prepare necessary reports (RFP’s, Metrics, Periodic Business Reviews) and maintain in company database. Provide monthly reporting of revenue intake and closed sales to EHOD, Business Development.
•Maintain complete customer files and maintain appropriate customer and prospect information into the company contact management database.
Knowledge
•Demonstrate ability to interact and cooperate with all company employees.
•Build trust, value others, communicate effectively and politely with mutual respect
•Maintain professional internal and external relationships that meet company’s core values.
•Proactively establish and maintain effective working team relationships with all other departments.
•Have a good understanding of customer and market dynamics and requirements.
Skills
•Excellent Communication Skills (Verbal and written)
•Good presentation skills
•Must be a team player
•Excellent interpersonal skill
•Must be energetic, honest and reliable
Should you meet the above requirements, please submit your CV to [email protected]
