| Brief Description |
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| MTN is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amid increased competitive intensity across all markets in which MTN operates • MTN’s back-office functions of Finance, SCM and HR are currently facing multiple challenges in terms of cost structures, disparate processes and systems, inconsistent organisational structures and significant time spent on administrative tasks. • To address the above challenges MTN is transforming its back-office functions across all 22 Operations in order to: – Centralise transactional activities through implementing standard delivery models across all 22 OpCos with the aim to reduce costs and allow back-office functions to partner with the business more effectively – Implement standardised end-to-end processes (for Finance, Supply Chain Management and Human Resources) with clear roles and responsibilities that eliminates redundancy and promotes efficiency; – Optimisation and consolidation of the current technology landscape and master data structures to ensure clean, consistent and accurate information, ultimately leading to more streamlined management reporting. • The successful delivery of MTN Next! will be contextualized by: – Alignment of the Programme objectives with the overall MTN strategy – Rapidly changing ICT environment – The geographic complexity of MTN’s foot print across Africa and the Middle East – Management of executive and shareholder expectations across all 22 OpCos throughout the transformation – Management of customer and supplier expectations |
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| Detailed Description |
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| Key Tasks: Subject Matter Expertise • Accountable for the definition of the data migration strategy and approach • Accountable to excurse data migration function for each Opco implementation Detailed Design • Accountable for developing data migration strategy and approach • Accountable for data profiling for each Opco • Accountable for developing data cleansing strategy for each Opco • Accountable to develop data archiving strategy for overall and each Opco Build & Test • Accountable for the quality of data that will be migrated to the new ERP system o Complete data cleansing, migration and conversion o Perform end to end testing and data reconciliation of all migrated data • Complete all go live checklists • Provide post go live support as required and perform post go-live assessment Waved Implementations • Accountable for localisation of data migration and cleansing approach as required • Ensures the completion of data migration and cleansing on time and on budget • Accountable for end to end testing of data architecture across systems • Complete all go live checklists • Provide post go live support as required and perform post go-live assessment Supervisory / Leadership / Managerial Tasks: • Manage the performance of the sub-workstream to ensure effective delivery and achievement of performance targets • Provide clear direction for cross-functional programme teams • Set goals and objectives for direct reports, monitor progress and maintain motivation • Possess the authority; presence and integrity to command respect from colleagues • Coach and mentor direct and indirect reports • Identify staff training and development needs and implement necessary actions Role Dependencies: • Programme Director support • MDM Principle support • Integrity and quality of data and information from Operating Units and programme team • Support from Operating Units • Calibre of direct reports • Calibre of programme managers • Relationship with the programme workstream Principals • Knowledge of workstreams and KPI’s Creativities (improvement/innovation inherent) • Create innovative processes to minimise risk and enhance overall workstream management • Specialised input into understanding the links and impact into workstreams • Apply best practice in an optimal way to define MTN Next BI and reporting requirements and implement them. • Continually improve existing processes and procedures to enhance workstream effectiveness, efficiency and performance • Identify workstream and business risk • Proactive risk management in a fast paced and evolving environment • Ability to elicit cooperation from a wide variety of sources Vulnerabilities (control span) • Change in the strategic direction of MTN • Appetite for change in the organisation • Inadequate skill levels in the programme and operations. • Changes in legal and regulatory requirements • Availability of business resources to execute programme plan • Lack of stakeholder alignment (including external stakeholders) • Loss of key skills within the programme and operations • Conflicting priorities between workstreams • Lack of strategic planning Responsibility towards: • Direct reports: Data Migration team • Matrix reports: PM, Workstream Leads • Key customers: Programme Director, Advisory council, Governance Forums, Next! workstream principals • Key suppliers: Other workstream leads, OpCo GMs/senior managers/managers • Other relations: Third party consultants, systems integrator Independent thought and Judgment: • Allow programme strategy and objectives to guide decision making processes • Evaluate programme progress and make trade-offs to ensure the best use of available resources • In depth understanding of demographics and local conditions and customization of strategy accordingly • Interpret situations (internally and externally); apply knowledge of process (discipline; customer requirements) to provide appropriate solutions and make good programme decisions • Alert the Executives to trends and strategic issues • Provide a clear direction and highlight implications for sub-Workstream • Provide a number of different/unique solutions in order to decide the most appropriate solution for a specific situation • Provide direction and decision making capability in order to determine the best means of aligning the programme with the strategic intent of the organization • Translate overall programme direction into programme plans with clear and detailed objectives • Use programme precedents to inform decision making processesKnowledge / Skills / physical competencies: • Knowledge of multiple data domains • Competency shown in Oracle ERP solution • Competency shown in more than one BI tool • Broad company knowledge to understand linkages between processes, data and reporting • Strong consultancy skills & stakeholder management skills • Strong interpersonal & influencing skills • Strong prioritisation & organisational skills • Strong communication skills • Commercial acumen • Lateral creativity Behavioural qualities: • Team work • Written and verbal communication • Highly analytical • Honesty • Integrity • Independent • Inquisitive • Handle diversity embrace Change • Diplomatic • Dynamic • Team player • Self motivated • Resilience • Relationship builder • International travel • Laptop computer and cellphone • Successful development and implementation of the business intelligence and reporting framework for Finance, HR and SCM • The ability to provide ‘one version of the truth across the organisation’ through standardised reporting across the organisation • Implementation of BI and reporting for shared service and supported Opcos Authorities: • Delegation of authority by the Programme Charter • Ensure alignment to programme strategy |
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| Job Requirements |
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| Education: • Bachelor’s degree in Information Technology / Computer Science • Postgraduate degree preferable Experience: Minimum • At least 5 years experience in Telecoms / Technology Environments • Demonstrated experience in developing and implementing enterprise wide business intelligence and reporting frameworks • Demonstrated ability to effectively establish and maintain strategic working relationships with peers and constituents at all levels of the organization • Demonstrated analysis and problem solving skills using critical and innovative thinking. • Demonstrated experience with global or multinational projects/programmes. • Demonstrated experience leading multidisciplinary project teams and delivering effective business solutions and strategies, frameworks or tools for use at a division or organization-wide level Training: • Microsoft Office 2003/2007/2010 • Microsoft Project • Microsoft Visio APPLY NOW |