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As People Change Programme Manager, you will ensure the sucessful delivery of a key programme of change in the operational hub of the IAG Cargo business in London.

Please note that this will be on an IAG Cargo Ltd contract.
Job Description

Closing Date: 01 October 2014

An exciting opportunity to deliver change at the heart of the IAG Cargo business. As People Change Programme Manager, you will support the delivery of a key programme of change in the operational hub of our business in London.

You will be an experienced programme manager who has a proven track record of coordinating and delivering a programme of significant people change projects to time and budget. Resilient, and with an eye for detail; have excellent interpersonal & influencing skills and can handle ambiguity.

You will be able to challenge and influence stakeholders at all levels across the organisation including senior executives, trade union officials and operational managers and as such will experience of delivering change in a unionised environment.

Job Purpose
Provide specialist programme and change management expertise to ensure the delivery of the London Operations People Change programme to timescales and budget.
Principal Accountabilities

Ensure fit for purpose project management best practice is applied to change initiatives in Cargo to ensure successful delivery
Build strong relationships with key stakeholders including IAG Cargo executive team, HR, Finance project managers to review project progress and proactively resolve issues as they arise
Review the full IAG Cargo portfolio with the IAG Cargo portfolio manager to ensure projects are prioritised and aligned in order to deliver the strategy
Work collaboratively with stakeholders to identify opportunities, interdependencies, gaps, risks and issues and proactively take appropriate action
Takes an involved and “hands on” Provide interim and additional project management support at early or critical phases of key initiatives where required
Ensures all change initiatives include appropriate employee engagement and communications plans
Scope, shape and define new initiatives, write project briefs and/or Terms of References (ToRs) and/or work directly with the project managers to ensure adequate scoping and defining of projects
Conduct project health checks, review and provide feedback on key project management documents like ToRs and plans
The Individual

Skills
Excellent programme and project management skills
Strong organisation & planning skills and ability to deliver to deadlines
Strong interpersonal skills, able to develop and manage effective relationships to senior levels & cross-functional
Effective challenging & influencing skills
Strong communication skills, both verbal & written
Thorough, strong eye for detail
Problem solving
Able to apply judgement when to enforce agreed principles and when a more flexible approach is required
Flexible, with the ability to work as part of a team and as an individual
Essential Qualifications
A project management qualification (e.g. MSP) is desirable
Preferred: educated to a graduate level or equivalent
Experience
Strong project management experience demonstrated by successful track record of managing projects
Involvement in delivery of business change projects
Experience of working with multiple stakeholders
Experience of working with stakeholders from different business areas and range of seniority levels
Experience of applying structured project methodologies, tools and disciplines
Experience of delivering people change projects within a unionised environment
Expertise
Good knowledge of project management processes and techniques
Good understanding of business drivers to allow identification of conflicts and dependencies
Working knowledge of basic employment law
Application Process

All applicants are required to submit their CV and answer the following question. Please prepare your answer in advance, maximum 250 words each:
Please tell us why you are attracted to this role and the skills and capabilities that you would bring with you
Please note that this will be on an IAG Cargo Ltd contract.
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