MTN Project Next Recruits Infrastructure Manager: IT Enablement
Brief Description
MTN is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amid increased competitive intensity across all markets in which MTN operates.
• MTN’s back-office functions of Finance, Supply Chain Management (SCM), Acquire to Retire (AtR) and Human Resources (HR) are currently facing multiple challenges in terms of cost structures, disparate processes and systems, inconsistent organisational structures and significant time spent on administrative tasks.
• To address the above challenges MTN is transforming its back-office functions across all 22 Operations in order to:
- Centralise transactional activities through implementing standard delivery models across all 22 Opcos with the aim to reduce costs and allow back-office functions to partner with the business more effectively;
- Implement standardised end-to-end processes (for Finance, SCM, AtR and HR) with clear roles and responsibilities that eliminates redundancy and promotes efficiency;
- Optimisation and consolidation of the current technology landscape and master data structures to ensure clean, consistent and accurate information, ultimately leading to more streamlined management reporting.
• The successful delivery of MTN Next! will be contextualized by:
- Alignment of the Programme objectives with the overall MTN strategy;
- Rapidly changing ICT environment;
- The geographic complexity of MTN’s foot print across Africa and the Middle East;
- Management of executive and shareholder expectations across all 22 Opcos throughout the transformation;
- Management of customer and supplier expectations.
• Constant dynamics and local challenges in the economic, regulatory and legal environments.
Detailed Description
Accountable for defining and maintaining ICT infrastructure for MTN back office requirements with due consideration for business support systems, operational systems and other related systems. This is done with due consideration for capital and operating expenditure investments.
• Accountable for defining and maintaining infrastructure requirements including software and hardware components. This includes infrastructure used but not limited to the following:
o Shared Service Centre components.
o Data Centres – Primary and disaster recovery sites.
o Physical and virtual servers.
o Backup and recovery infrastructure.
o Server, mobile devices and desktop operating systems and associated software.
o Connectivity infrastructure including wireless and LAN/WAN infrastructure.
o Telecommunications equipment.
• Accountable for promotion of infrastructure solutions to production.
• Accountable for managing change requests in the infrastructure environment.
• Collaborate and provide technical expertise and recommendations to all stakeholders in any ICT infrastructure related initiatives.
• Collaborate with the other IT enablement leads and staff as a team member to ensure availability of ICT infrastructure as and when required.
Supervisory / Leadership / Managerial Tasks
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