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MTN Nigeria, one of the leading telecommunications in the country is currently recruiting for the position of WINDOWS ENTERPRISE ENGINEER
Job Description • Build, Configure And Maintain MTNN Servers And Server Environment
• Design, Implementation, Support, Documentation And Day-To-Day Administration For:
A. MS AD, DHCP And DNS
B. MS Exchange 2010/2013
C. MS Windows 2008/2012 Server
D. SCCM/SCOM
E. EMC File And E-Mail Archiving
F. MS Threat Management Gateway 2010
G. Citrix XenApp Solutions
H. Server Virtualisation
• Perform Advanced Troubleshooting, Diagnosis And Analysis
• Operate Within, Contribute To, And Maintain A Thorough Knowledge Of Relevant Standards, Policies, Processes And Procedures
• Utilize Appropriate Management Tools To Monitor Operational Service Status Against SLAs, Making Recommendations Where Necessary To Ensure Optimal Performance
• Provide A Timely Response To Incidents And Requests By Keeping All Parties Informed Of Progress, Ensuring That Requests Are Answered/Fulfilled To The Customer’s Satisfaction
• Implement And Monitor Server Security Initiatives
• Deploy New Server-Based Applications To Desktops As Required
• Maintain A High Level Of Customer Centric Service Delivery
• Prepare Reliable Trend Analyses To Help Determine Focus Area And Develop Proactive Approaches To Incidents Management
• Prepare Periodic Management Reports On Windows Infrastructure Performance
• Perform Escalation Process In Line With Agreed Policies And Procedures
Job Condition • Normal MTNN Working Conditions
• May Be Required To Work Extended Hours
• Often Required To Work Extra Hours And Weekends
• Emergency Response At Any Time During The Day.
Experience & Training
Experience:
At Least 4 Years Hands-On Microsoft Server Products Support Experience Which Includes:
• Microsoft Server Products Administration, Design, Implementation, And Support.

• Excellent Knowledge And Experience Of Server Hardware And Associated Data Center Infrastructure

• Excellent Knowledge (Including Implementation, Administration, Performance Monitoring And Troubleshooting) Of:
O MS Windows 2008/2012 Server
O MS Exchange 2010/2013
O EMC File And E-Mail Archiving
O SCCM/SCOM And Scripting
O Server Virtualisation Technologies (VMWare, Hyper-V, Citrix)

Training:
• Windows Server 2008/2012 Administration And Support
• Exchange 2010/2013
• Server And Desktop Virtualisation
• Citrix Administration And Support.
• Server Hardware Installation, Configuration, Maintenance And Troubleshooting
• Effective Customer Service.
• Effective Communication Skills.

Minimum Qualification BSc
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