Etisalat Nigeria is currently recruiting in its Lagos operations the position of :
Job Title Specialist.Revenue Assurance,
Location Lagos,NG
Function
Job Summary
Responsible for the Circuit and Packet Switched Network Assurance
To ensure the integrity of the revenue streams with primary focus on strengthening and/or building revenue assurance processes controls.
Principal Functions
Development of revenue assurance best practices for the company
Creation, implementation and monitoring of single-source and reconciliation KPIs on the Integrated Revenue Management System.
Perform root cause analysis of issues on the Circuit and Packet Switched Networks; follow through to resolution and communicate to appropriate parties.
Monitoring of system owners to ensure proper set up of system in order to minimize leakages.
Have responsibility for the day-to-day operation of Revenue Assurance tool – CONNECTIVA; including monitoring of predefined Key Performance Indices (KPIs), alarms and resolution of alarms triggered.
Perform reviews of service nodes (MSC, IN, HLR, GGSN & SGSN etc) to ensure that potential revenue leakages/losses across the circuit and packet switched networks are proactively identified and mitigated
Follow-up on reported Revenue impacting issues identified; ensuring that prompt remedial actions are taken by the relevant operations department, and providing adequate briefs/reports on such to the RA Manager.
Act as direct point of contact with the Business Segment, IT, Network, Carrier & Wholesale teams and produce monthly Revenue Assurance Reports.
Undertake constant review of subscriber profiles on the network to ensure completeness, accuracy and integrity of service provisioning and billing.
Review of Promotions/services offered by the company to individual and corporate customers with a view to ensuring that risks are effectively mitigated.
Undertake routine tariff integrity checks for live and test products with a view to assuring tariff efficiency relative to the market.
Perform varying degrees of cross-platform TTFile/CDR analysis and reconciliations using multiple data sources in order to ensure TTFile/CDR transport integrity as well as billing completeness and accuracy.
Report on and perform value adding reconciliation on Revenue streams such as Postpaid/Prepaid/Roaming/interconnect/VAS/ activity to identify weaknesses, leakages and produce reports to senior management for action.
Perform validation of third party payment schemes in order ensure compliance with subsisting agreements and ensure completeness, accuracy and validity of transactions, revenue earned and payout figures.
Educational Requirements
Bachelor�s degree in a numerate field
Relevant Professional Certifications (CISA, OCA, OCP, OCM, CCNA, GRAPA)
Experience,Skills & Competencies
Minimum of 4 years relevant work experience.
Good Knowledge of Relational Database Management systems,
Excellent understanding of GSM Network Architecture
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