Job Title Analyst.Control Room,
Location Lagos,NG
Function
Job Summary
To provide a professional, accurate, effective monitoring of CCTV and other security electronic service and to pro-actively stop theft or vandalization of Etisalat assets in the area of scheme coverage.
Principal Functions
Operate and monitor the deployed CCTV surveillance system, Building Management System (BMS), Access Control, Fire and Intruder alarm systems and initiate appropriate action when necessary.
Maintain a diary/record of all occurrences/incidents with sufficient details to enable appropriate action to be taken.
Observe, monitor, investigate as necessary, and report any irregular or suspicious occurrence and to respond to any incident requiring intervention or Emergency Services if required in accordance with Company procedures.
To maintain a desk log of actions and incidents including the recording of all incoming telephone calls that require action or attention by others, and making occurrence reports as required.
Escalate all maintenance issues to appropriate department/unit.
Generate report of activities of the control room operations.
Record all incidents in the appropriate format and write concise and accurate incident reports as necessary.
Undertake staff training as required and receive guidance and instruction from the supervisor when necessary.
To undertake any other duties or perform any other such tasks or duties which the person is reasonably expected to or instructed to undertake.
To ensure the security of the control room and all equipment is maintained satisfactorily at all times, which includes access control of all visitors to the control room
To maintain personal integrity and confidentiality of all information obtained within the control room, at all times, whether written, verbal or by any other means.
Maintain regular telephone contact with all critical sites/facilities and render a daily situation report
Respond to distress/emergency calls and escalate where necessary
Educational Requirements
Good first degree – BSc. Or HND Degree or its equivalent
Experience,Skills & Competencies
At least 2 years work experience as a Security operative
Must be familiar with the operation of CCTV and other security equipment systems.
Preferably, should have an understanding of the law related to the use of video evidence and have the skills to apply that understanding to the management of tapes.
Preferably, should have some knowledge of security work and police procedures for liaison with security operations.
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