Analyst.SIM Reg Operations at Etisalat Nigeria(Kano)
Job Title Analyst.SIM Reg Operations
Location Kano,NG
Function
Job Summary
Provide operational and administrative support to the Regional Distribution Manager (dotted line to Manager-SIM Registration Operations) to ensure smooth day-to-day running of SIM Registration teams in assigned Region
Principal Functions
Ensure implementation of processes and procedures guiding activities of SIM Registration Officers (SROs) in assigned Region to ensure delivery on set subscriber registration targets
Assist Regional Distribution Manager to manage SIM Registration Supervisors in assigned Region
Ensure responsible usage and safekeeping of all SIM Registration equipment/ tools in assigned Region
Provide and co-ordinate first-line systems support for SIM Registration issues in assigned Region
Ensure timely escalation and resolution of all SIM Registration-related issues and queries in assigned Region
Assist SROs in timely pooling of registered subscriber data to central server and escalate all factors/ challenges adversely affecting the achievement of pooling targets
Track, audit and visit Trade and SIM Registration outlets and hot-spots
Prepare and ensure timely delivery of all reports required from SIM Registration outlets for attention of Regional Distribution Manager and SIM Registration Operations Manager
Gather information on competition activities in SIM Registration and collate information for attention of HQ team
Perform any other duties as assigned by the Specialist-SIM Registration Operations
Educational Requirements
First degree or its equivalent in a relevant discipline
Experience,Skills & Competencies
Minimum of one year post NYSC relevant work experience.
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