Job Title NSMC Engineer BSS
Division: Network Group
Location: Lagos
Job Description:
Provide 24*7*365 network management; faults detection, analysis, troubleshooting, escalation and resolution of all Base Station Subsytems or Nodes Such BTS, BSCs and Power Equipments(Intrusion, Rectifiers etc)
Activation of newly integrated BTS sites, Nodes (core element) after normal working hours, weekend, public holidays in ensuring optimal network performance and meeting business objectives and plans at all times
Detecting, Diagnosis and acknowledging of all alarms from all Base Station Subsystems Nodes or Elements
Real Time Performance/Management of all Base station Subsytems network elements for effectiveness and provision of daily reports for the next action to be carried out to improve network quality.
Perform routine maintenance on all BSS network nodes across the country.
Assume responsibility for correctly forwarding trouble tickets issued against all MTN Staff, other GSM providers, and MTN contractors. Also ensure that those tickets are resolved within specified period
Identifying the malfunctioning of BSS network element for overall efficiency and trouble spots using various management tools such as Ericsson TMOS, Huawei iManager M2000, REWSS, REMEDY etc.
Escalate all unresolved faults to the NSMC Co-ordinator if necessary
Act as interface and also provide access ref number to MTN Contractors, Field Engineers, Operational Maintenance Center Engineers and other GSM/PTOs companies for planned work/change request and access to all MTN Location
Hands on resolution of faults on Radio Access Nodes (BSC, BTS and Transcoder).
Perform NSMC duties as instructed by NSMC Co-ordinator, e.g., correlation of outages, reporting, follow-up and resolution of specific network faults.
Escalate all faulty devices or hardware detected after troubleshooting/diagnosing (which cannot be resolved remotely) to the field support engineers (Radio, Transmission, ESS and others) for replacement in order to improve network performance.
Provide real time security information to all regional security offices across the country in order to protect all MTNN equipments through real time network surveillance
Provide ideas and feedback on software tools, procedures and improvements to NSMC functionality.
Provide Ideas and Feedback on Network Status to the Relevant Planning Units based on specific KPIs such as Processor Load e.t.c,
Assist Capital program group engineers/Radio Engineers/Optimisation and support personnel with troubleshooting/diagnosing and resolution of BSS Network faults.
Ensure proper management and implementation of all network changes according to the organisation process and procedures
Provide regular update on MTNN performance and other network issues to the all the stake holders( Management(escalation unit, sales and distribution, customer relations, marketing and other relevant department in MTNN
NSMC Shift Hand-over procedure is strictly adhered to
Any extra duty as given from time to time by the NSMC Co-ordinator.
Job Conditions: Normal MTNN working conditions. Regular shift work. On stand by 24/7 through out the year.
Reporting To: NSMC Coordinator
Required Skills:
B.Sc Electrical Electronics /Computer Science/Engineering or a related field.
UNIX, CCNA certification beneficial
At least 4 years work experience comprising:
At least 2 to 3 years hands on experience in light current, telecommunications or a related field.
Experience in GSM switching environment preferably working on Ericsson, Huawei and Siemens switches is desirable
Employment Status :
Permanent
Qualification:
B.Sc Electrical Electronics /Computer Science/Engineering or a related field. UNIX, CCNA certification beneficial
This vacancy expires on 4/12/2013
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