Danroyal Jobs

Standard Chartered Bank is leading the way in Asia, Africa and the Middle East. Standard Chartered Bank is now recruiting for a Branch Support Officer.

Job Description

CLEARING
- Process all outward clearing cheques and ensure the clearing account is reconciled and zerorised daily.
- Safe custody of outward clearing cheques before forwarding to Head office.
- Submit daily outward cheques to Head Office in line with SLA
- Make copies of all daily outward clearing cheques and keep a file for them.
- Maintaining a register of returned cheques.
- Prepare caution notices on outward cheques of N1,000,000.00 and above.
- Maintain a register for outward caution notices and a file for acknowledgements.
- Maintain a file for inward caution notices.

SYSTEM ADMIN
- Communication: Provide Help Desk for users in the branch on production problems and enquiries.
- Maintain all hardware and software log up to date.
- Check all job set ups prior to processing and inform IT of potential problems and assist in resolution.
- Ensure that Health and Safety standards are adhered to.
- Ensure correct operation of the bank¿s hardware is maintained.
- Ensure that all appropriate peripherals are cleaned at least once a day and any hardware defect is reported and resolved.
- Ensure that the computer room is clean and tidy at all time and that security is maintained.
- Ensure that the systems input and output are securely backed up and tapes well maintained both on-site and off-site.
- Ensure a good knowledge of the ebbs production is maintained.
- Ensure SOD, EOD, and on-line day reports are distributed to the appropriate officers and signed for.
- Ensure compilation of daily check list reports. The same applies to other periodic processing runs, such as End of quarter, year and month.
- Ensure timely print and distribution of KYC reports at specified frequencies.
- Timely forwarding of Uptime Chart statistics to Service Line.
- SMS input and set-up/administration of Datastore.
- Ensure daily reconciliation of all branch suspense accounts.

KYC
- Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the principles in relation to:

- Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to Customers.
-Be responsible for undertaking the business monitoring and testing and reporting findings / exceptions.

BRANCH ADMIN

- Maintain and update stationery stock register for all stationary items.
- Ensure adequate stocks of all stationery items are available all the time.

GENERAL
- Forward all processed OTT txns to the hub for further processing.
- Act as PINs custodian.
- Create and update database of all OTT and TC txns processed daily.
- Collate and prepare covering schedules for OTT, Foreign cheques sent on collection,TC purchased and foreign drafts for onward delivery to Item processing

H/O

- Handle customer enquiries in a manner which meets agreed service standards.
Key Roles & Responsibilities
- System administration, process outward clearing, cheques , raise entries for expenses, prepare FX transaction schedules (TCs, Form A, Foreign Chqs, etc) for remittance to H/O, maintain FX transactions database, and other administrative functions.

Qualifications & Skills
- B.Sc University degree(2:2 minimum).
- Few years relevant work experience.
- Knowledge of Ebbs/eOpal/eBranch application software.
- Sound knowledge of banking and statutory regulations.
- Strong inter-personal skills to manage relationship managers.
- Good analytical skills to analyse, interpret, resolve and change workflow and improve productivity.
- Ability to identify, analyse and manage operational risks.
- Good knowledge of MICR system operations.
- Strong PC skills – word processing and spreadsheets.
- Thorough understanding of the Banks products and customer mandates.
- In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

To apply visit the link below, and select location as ‘Nigeria’.

Deadline is 11th December 2009

Click here to view more details and to Apply.