Lufthansa German Airlines is one of the world`s leading airlines. As an internationally-operating aviation Group Lufthansa is active in five business fields: Passenger Transportation, Logistics, MRO, Catering and IT Services . More than 400 subsidiaries and holding companies also belong to the Group. The airline offers more than 200 destinations in approximately 80 countries using around 534 aircraft, 280 of them belong to Lufthansa Passage Airline. More than 70 million passengers worldwide place their trust in us each year. The dedication, skills and excellent service of our employees is one of our greatest strengths.

Internship Executive Management Support / Lufthansa Global Telesales Cape Town
From October 2009 for 6 months
Location: Cape Town

Lufthansa Global Telesales Cape Town is a 100% subsidiary of Deutsche Lufthansa AG and the biggest of 10 Service Centers around the globe. We are providing customer- and load control services across all time zones and we operate in 5 different languages (German, English, French, Dutch and Hebrew) – handling around 1,7 million calls per annum on a 24/7 basis.

Our Cape Town operation – a team of 420 employees – stands out through its diversity, commitment and the South African can-do attitude. We constantly strive to meet changing customer needs in the dynamic and innovative travel and airline industry.

For more information please check out our local website: www.globaltelesales.co.za

We are looking for a motivated student for an internship to join our dynamic team starting in October 2009.

Your tasks will include the following:

* Support of the executive management team. You will be involved in exciting projects related to achieve strategic business goals
* Involvement in our Employee Engagement Program and marketing activities, e.g. prepare communication to our employees and external stakeholders, organize and follow-up on events etc.
* You will be responsible for our facilities management
* Perform other projects and support functions as needed

Your profile

* Advanced student in Business Administration or related subjects with strong academic performance (minimum 2 years of studies)
* Fluency in English and German
* Very good MS office skills (advanced PowerPoint, Excel skills)
* Conceptual, creative and analytical thinking
* Distinct organizational talent with the ability to handle multiple projects simultaneously and work independently within an area of confidentiality
* Service and team orientated personality with a strong will to achieve

Please send your application (cover letter & resume only!) via e-mail.

There`s no better way to communicate – that is the motto of Lufthansa Global Tele Sales in Berlin and this is also how we see ourselves, as an innovative service provider in the field of customer service. We offer professional call center and E-business services. Together with its sister companies in Canada, Ireland, South Africa, Turkey, Australia, and China, which have been consolidated into a call center combine, Lufthansa Global Tele Sales acts independently on the market. Based on its global network, the worldwide 1,300 employees provide our customers with highly-qualified service 24 hours a day and 7 days a week in 16 languages.

Lufthansa Global Tele Sales GmbH
E-Mail: [email protected]

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